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Terms of Service

Last Updated: February 2025

Overview

Welcome to Win Massive Impact Pvt. Ltd. ("Company," "we," "us," or "our"). By accessing and using our websites https://www.automatemybiz.pro and www.winmassiveimpact.com, or using any of our services, including AI Workforce, you agree to be bound by these Terms of Service ("Terms").

Win Massive Impact Pvt. Ltd. operates as part of Win Massive Impact LLC, with associated entities including Win Massive Impact Pvt. Ltd. and SEO ORB Digital Solutions. Our Services provide AI-driven business automation, CRM integration, workflow automation, and multi-channel customer engagement tools. If you do not agree with any part of these Terms, you must not access or use our Services.

Acceptance of Terms

By accessing our Services, you confirm that you are at least the age of majority in your jurisdiction and have the legal authority to enter into this agreement. If you use our Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Your continued use of our Services after changes are posted constitutes acceptance of those changes.

Services Provided

Win Massive Impact Pvt. Ltd. provides AI-driven automation, CRM solutions, AI-powered inbound and outbound calling, multi-channel communication, workflow automation, and intelligent customer engagement. AI Workforce is a core part of our offering, enabling businesses to optimize operations and enhance lead management through automated workflows and AI-driven interactions.

We work with strategic partners, including:

  • HighLevel Inc. for CRM automation
  • Agentcentric AI for AI-driven customer interactions
  • Twilio for SMS and phone services
  • Mailgun for email automation
  • Zapier for workflow integrations

Pricing & Subscription Model

Our pricing operates on a wallet-based credit system, allowing businesses to purchase credits for premium features.

Account Registration & Security

To access certain features of our Services, you must create an account. You agree to:

  • Provide accurate, complete, and updated information.
  • Maintain the confidentiality of your account credentials.
  • Be responsible for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts at our discretion if we detect fraudulent, unauthorized, or prohibited activity.

Acceptable Use Policy

By using our Services, you agree NOT to:

  • Use our platform for any illegal, fraudulent, or unauthorized purposes.
  • Transmit viruses, malware, or any harmful code.
  • Engage in spam, abusive behavior, or exploit system vulnerabilities.
  • Copy, modify, or resell any part of our Services without permission.

Violation of these policies may result in account suspension or termination without notice.

AI Usage & Disclaimers

Our AI solutions, including AI Workforce, utilize machine learning to generate responses and manage customer interactions. While we strive to ensure accuracy and reliability, AI-generated outputs may not always be perfect.

AI Limitations

  • AI-generated responses should not be considered legally binding agreements.
  • We are not liable for any incorrect, misleading, or incomplete AI-generated content.
  • AI decisions are based on pre-set rules and training data but may require human verification.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed under the laws of India. Any disputes shall be resolved in the courts of Kolkata, West Bengal, India.

Termination of Services

We may terminate or suspend your access to our Services if you violate these Terms. Upon termination:

  • Your right to use our platform ceases immediately.
  • No refunds will be provided for unused subscription periods.

Chrome Extensions Terms

This section governs the use of our Chrome browser extensions. By installing and using any of our Chrome extensions, you agree to these additional terms.

AI Commenting Sidekick Extension

The AI Commenting Sidekick is a Chrome extension that captures screenshots and uses AI to generate contextual comments and responses.

Service Tiers

Free Tier:

  • Use your own OpenAI API key
  • Unlimited usage based on your OpenAI account limits
  • Local storage of data
  • Basic support

Pro Tier ($4.97/month):

  • 200 credits per month
  • Credits expire at the end of billing period
  • Additional credits available for purchase ($2.97 for 100 credits)
  • Priority support
  • No need for personal API key

Extension-Specific Acceptable Use

You agree NOT to:

  • Use the extension for illegal or harmful purposes
  • Generate spam, harassment, or offensive content
  • Attempt to reverse engineer or hack the extension
  • Share accounts or API keys
  • Violate OpenAI's usage policies
  • Capture screenshots of sensitive information (banking, passwords, etc.)
  • Use automated scripts to abuse the service
  • Resell or redistribute the service

Intellectual Property

  • The extension and its code are owned by Win Massive Impact Pvt. Ltd.
  • Generated comments belong to the user
  • You grant us a license to process your content for service provision
  • You must respect copyright when capturing screenshots

Payment Terms for Pro Tier

  • Subscription fees are billed monthly in advance
  • Prices subject to change with 30 days notice
  • No refunds for partial months or after credits are used
  • Credits do not roll over to the next month
  • Failed payments may result in service suspension

API Usage

Free Tier Users:

  • You are responsible for your OpenAI API costs
  • We are not liable for your API usage or charges
  • You must comply with OpenAI's terms of service

Pro Tier Users:

  • API usage is managed by us
  • Credit limits are enforced
  • Excessive usage may result in throttling

Limitation of Liability for Extensions

  • Service provided "as is" without warranties
  • We are not liable for indirect or consequential damages
  • Total liability limited to amount paid in last 12 months
  • No guarantee of uninterrupted service
  • Not responsible for third-party service outages

Extension Updates

We may update the extension periodically. Updates may include new features, bug fixes, or changes to functionality. By continuing to use the extension after an update, you accept any changes to these terms.

Contact Information

For any questions about these Terms, please contact:

📧 [email protected] | [email protected]

📞 +1 307 202 5753 (USA) | 8100345567 (India)

Business Addresses

U.S. Address: 30 N Gould Street, Ste 4719, Sheridan, Wyoming, 82801

Indian Address: 450 S.N. Roy Road, 1st Floor, New Alipore, Kolkata, West Bengal 700038