Terms of Service

Last Updated: February 2025

Overview

Welcome to Win Massive Impact Pvt. Ltd. ("Company," "we," "us," or "our"). By accessing and using our websites https://www.automatemybiz.pro and www.winmassiveimpact.com, or using any of our services, including AI Workforce, you agree to be bound by these Terms of Service ("Terms").

Win Massive Impact Pvt. Ltd. operates as part of Win Massive Impact LLC, with associated entities including Win Massive Impact Pvt. Ltd. and SEO ORB Digital Solutions. Our Services provide AI-driven business automation, CRM integration, workflow automation, and multi-channel customer engagement tools. If you do not agree with any part of these Terms, you must not access or use our Services.

Acceptance of Terms

By accessing our Services, you confirm that you are at least the age of majority in your jurisdiction and have the legal authority to enter into this agreement. If you use our Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Your continued use of our Services after changes are posted constitutes acceptance of those changes.

Services Provided

Win Massive Impact Pvt. Ltd. provides AI-driven automation, CRM solutions, AI-powered inbound and outbound calling, multi-channel communication, workflow automation, and intelligent customer engagement. AI Workforce is a core part of our offering, enabling businesses to optimize operations and enhance lead management through automated workflows and AI-driven interactions.

We work with strategic partners, including:

• HighLevel Inc. for CRM automation
• Agentcentric AI for AI-driven customer interactions
• Twilio for SMS and phone services
• Mailgun for email automation
• Zapier for workflow integrations

Pricing & Subscription Model

Our pricing operates on a wallet-based credit system, allowing businesses to purchase credits for premium features.

Account Registration & Security

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, complete, and updated information.
• Maintain the confidentiality of your account credentials.
• Be responsible for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts at our discretion if we detect fraudulent, unauthorized, or prohibited activity.

Acceptable Use Policy

By using our Services, you agree NOT to:

• Use our platform for any illegal, fraudulent, or unauthorized purposes.
• Transmit viruses, malware, or any harmful code.
• Engage in spam, abusive behavior, or exploit system vulnerabilities.
• Copy, modify, or resell any part of our Services without permission.

Violation of these policies may result in account suspension or termination without notice.

AI Usage & Disclaimers

Our AI solutions, including AI Workforce, utilize machine learning to generate responses and manage customer interactions. While we strive to ensure accuracy and reliability, AI-generated outputs may not always be perfect.

AI Limitations

• AI-generated responses should not be considered legally binding agreements.
• We are not liable for any incorrect, misleading, or incomplete AI-generated content.
• AI decisions are based on pre-set rules and training data but may require human verification.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed under the laws of India. Any disputes shall be resolved in the courts of Kolkata, West Bengal, India.

Termination of Services

We may terminate or suspend your access to our Services if you violate these Terms. Upon termination:

• Your right to use our platform ceases immediately.
• No refunds will be provided for unused subscription periods.

Contact Information

For any questions about these Terms, please contact:

📧 [email protected] | [email protected]

📞 +1 307 202 5753 (USA) | 8100345567 (India)

Business Addresses

U.S. Address: 30 N Gould Street, Ste 4719, Sheridan, Wyoming, 82801

Indian Address: 450 S.N. Roy Road, 1st Floor, New Alipore, Kolkata, West Bengal 700038