Usage Policy

Last Updated: February 2025

This governs the access and use of Win Massive Impact Pvt. Ltd., including AI Workforce and all associated services, software, and integrations. By using Win Massive Impact Pvt. Ltd., users agree to comply with all applicable laws, regulations, and the terms outlined in this policy. Any violation of this policy may result in immediate suspension, termination of services, financial liability, or legal action.

Scope of Services and Acceptable Use

Win Massive Impact Pvt. Ltd. provides an advanced suite of AI-driven automation solutions, including customer relationship management (CRM), AI-powered communication tools, workflow automation, telephony services, email marketing, and data processing.

Users agree to utilize Win Massive Impact Pvt. Ltd. only for lawful purposes. The platform must not be used for:

• Activities that violate any local, state, national, or international laws.
• Spam, phishing, fraudulent transactions, unauthorized marketing, or deceptive advertising.
• Disseminating illegal, harmful, obscene, or defamatory content.
• Harassment, threats, impersonation, or misleading individuals or entities.
• Attempting unauthorized access to the platform, integrations, or disrupting services.
• Misleading consumers with AI-driven responses, chatbots, or voice automation.

Non-Transferability of Accounts and Data Export

All user accounts, including sub-accounts and location accounts, are strictly non-transferable. Users are prohibited from selling, assigning, or transferring account ownership. Upon account closure, Win Massive Impact Pvt. Ltd. reserves the right to determine what data can be exported, ensuring compliance with third-party provider restrictions and security protocols.

Billing, Fees, and Payment Responsibilities

Win Massive Impact Pvt. Ltd. operates on a subscription-based and usage-based billing model. All setup fees, consulting fees, and subscription payments are final and non-refundable.

Pricing for Usage-Based Services

• AI Inbound and Outbound Calls: $0.30 per minute
• Outgoing Calls: $0.042 per minute
• Incoming Calls: $0.0255 per minute
• SMS Segments: $0.0237 per segment
• AI-Powered Messaging: $0.021 per message
• AI-Generated Content: $0.027 per 1,000 words
• Email Communications: $0.002 per email
• Email Verification: $0.0075 per verification
• Workflow Execution AI: $0.15 per GPT-based action
• AI-Powered Reviews Management: $0.24 per review response
• AI-Driven Funnel Optimization: $1.0395 per funnel AI execution
• Dedicated IP Services: $71 per month
• WhatsApp Business Messaging: $0.222 per conversation
• Domain Purchases: $30 per domain

Third-Party Services and Liability

Win Massive Impact Pvt. Ltd. integrates with various third-party providers. These providers operate independently, and Win Massive Impact Pvt. Ltd. does not control their performance, compliance, or data handling practices.

Data Security, Privacy, and Compliance

Users acknowledge that while Win Massive Impact Pvt. Ltd. employs industry-standard security measures, no digital platform can guarantee absolute security. AI-generated responses, telephony interactions, and messaging services may involve the transmission of sensitive business information.

Modification, Termination, and Enforcement

Win Massive Impact Pvt. Ltd. reserves the right to modify, suspend, or discontinue any service, feature, or third-party integration at its sole discretion.

Governing Law and Dispute Resolution

This and any disputes arising from the use of Win Massive Impact Pvt. Ltd. shall be governed by the laws of India. Any legal action must be filed in the appropriate courts in Kolkata, West Bengal, India.

Contact Information

For inquiries regarding this , compliance concerns, or account-related issues, users may contact support at:

📧 [email protected] | [email protected]

📞 +1 307 202 5753 (USA) | 8100345567 (India)

Business Addresses

U.S. Address: 30 N Gould Street, Ste 4719, Sheridan, Wyoming, 82801

Indian Address: 450 S.N. Roy Road, 1st Floor, New Alipore, Kolkata, West Bengal 700038